{"id":18147,"date":"2025-09-23T10:51:41","date_gmt":"2025-09-23T10:51:41","guid":{"rendered":"https:\/\/exb.de\/?p=18147"},"modified":"2026-06-12T15:01:29","modified_gmt":"2026-06-12T15:01:29","slug":"introducing-anna","status":"publish","type":"post","link":"https:\/\/exb.de\/en\/news\/introducing-anna\/","title":{"rendered":"Introducing Anna: The virtual clerk for logistics documents"},"content":{"rendered":"\t\t
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With Anna, we present our new solution for the automated processing of logistics documents. Anna is a virtual clerk who independently reads, understands, and processes waybills, delivery notes, invoices, and customs documents.<\/p>

She combines state-of-the-art AI technology with a practical user interface. The result: over 70% dark processing with 100% reliability \u2013 around the clock, ready for immediate use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The idea behind Anna\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Logistics companies are struggling with ever-increasing volumes of documents. Many processes are still paper-based, error-prone, and cost-intensive. This is where ExB comes in with Anna: a virtual clerk who automates routine tasks and specifically relieves employees.\u00a0<\/p>

The highlight: Anna works like an experienced colleague \u2013 she understands connections across multiple documents, checks quantities, amounts, and addresses for consistency, and transfers verified data directly to ERP, TMS, or DMS systems. Only when something is unclear does she inform employees via an intuitive user interface and ask for assistance.
Always available, always accurate: our virtual clerk Anna never takes a break. She works 24\/7 without fatigue \u2013 and consistently delivers reliable results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Anna's strengths at a glance\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Fully automated workflows:<\/strong> Anna reads, understands, and processes complex logistics documents right from the start \u2013 without templates or training.\u00a0<\/p><\/li>

  • Greater speed and efficiency:<\/strong> From day one, Anna processes at least 70% of all documents independently. After a short time, automation rates of over 95% are achieved.\u00a0<\/p><\/li>

  • Reliable and persistent:<\/strong> Anna works around the clock, delivering consistent quality \u2013 she never gets tired, inaccurate, or impatient.\u00a0<\/p><\/li>

  • Human-in-the-loop:<\/strong> Anna knows when to involve the team and proactively reports discrepancies.\u00a0<\/p><\/li>

  • Wide range:<\/strong> From commercial invoices and packing lists to customs documents, dangerous goods documents, and bills of lading \u2013 Anna processes every type of logistics document.\u00a0<\/p><\/li>

  • Secure integration:<\/strong> GDPR-compliant, flexibly connectable via API (SAP, CargoWise, ELO, DATEV, and many more), without modifying existing systems.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A quantum leap in document processing\n\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \u201cOur customers don’t need more software, they need results,\u201d explains Holger Trittenbach, Head of Product at ExB.<\/strong> \u201cThat’s exactly what Anna delivers: she reduces manual work, speeds up processes, and ensures verified, structured data \u2013 immediately and measurably.\u201d<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Conclusion\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Anna is more than just a new technology\u2014she is the next step in the digital transformation of logistics processes. As a virtual clerk, she is always ready to go, reliable, and capable of learning\u2014and she makes the difference between document chaos and smooth processes.<\/p>

    \ud83d\udc49 Learn more now and get to know Anna in a live demo.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    With Anna, we present our new solution for the automated processing of logistics documents. Anna is a virtual clerk who independently reads, understands, and processes waybills, delivery notes, invoices, and customs documents.<\/p>\n","protected":false},"author":18,"featured_media":18173,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[],"class_list":["post-18147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-other"],"_links":{"self":[{"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/posts\/18147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/comments?post=18147"}],"version-history":[{"count":3,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/posts\/18147\/revisions"}],"predecessor-version":[{"id":22001,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/posts\/18147\/revisions\/22001"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/media\/18173"}],"wp:attachment":[{"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/media?parent=18147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/categories?post=18147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/exb.de\/en\/wp-json\/wp\/v2\/tags?post=18147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}