Transforming unstructured content into actionable insights

Artificial intelligence that understands and processes documents as a human.

Change-of-address notifications, altered banking details and cancellations:
Customers expect quick handling and efficient processing.
ExB has just the right solution for you.

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Your benefits

Increased efficiency in Input Management and Policy Administration

Lower the administration costs of your insurance products and enable your staff to take more time for individual customer service.

with ExB to

  • 40%

    cost savings

  • seconds

    instead of days of processing

  • 3x

    higher recognition quality

Create a competitive advantage

Thanks to the higher recognition quality of ExB’s AI models, the straight-through processing rate increases and your policy administration expenses decrease – your competitiveness improves sustainably.

Improve customer service

More case-closing straight-through-processing releases positive energy in your customer contact centers. It relieves your staff of mundane tasks and enables them to concentrate on your customers’ individual needs.

Reduce costs

Higher recognition quality reduces the need for manual control processes.

Fulfill customer expectations

Customers expect a response within 24 hours, especially via email correspondence. Today, however, response times can often be as much as 1-2 weeks. With ExB, you can finally meet customer expectations.

Data protection compliant

All of the components can be operated on premise, so that no personal data ever has to leave the company.
If you prefer to use our hosting service, you can rely on our high security standards. The protection of your data is of paramount importance to us.

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Artificial Intelligence from ExB for insurance. A new level of quality in document processing.

Many insurance companies invest a huge amount of resources in automating their document processing, and still stagnate with automated processing of less than 50% of “touched” documents. Why would ExB, of all companies, be in a position to change this?

Our artificial intelligence works differently

It examines documents differently

Instead of just capturing text, data or images only, our system can process them all together. It learns not only what is in the document, but also where it is placed. It uses this spatial context to recognize meaningful connections – and thus extracts more useful content.

It detects correlations and causations

Rather than looking at a word or a number in isolation, our machine also analyzes what happens to the left of it, to the right of it, above and below it. This multidimensional recognition ensures a much more precise correlative and causal allocation of information. This is essential, for example, in the automatic recognition of lists and tables in documents as expert reports or invoices.

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It can be put to use immediately

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ExB has been investing in-use cases from the insurance sector since 2018, and has provided companies with fully functional models for clearly defined use cases, e.g. the processing of change-of-address notifications, altered banking details and cancellations by email! Very specific, but therefore also highly functional.

It allows you to intervene

Rather than depending on any service provider to adapt your software for you at some point, you simply optimize our system in-house. Define for yourself what our machine is supposed to recognize and train it without delay. The result is a system that is constantly evolving – offering you the chance to gain decisive competitive advantages.


We take time for your questions.
And are happy to show you a product demo.

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