Privacy Policy

This privacy policy describes the collection, processing and use of your personal data when you visit and interact on our Website.

We, the company ExB Labs GmbH, operate the website (the “Website”).

A. Collection, Processing and Use of Your Personal Data

You are welcome to visit our Websites while remaining anonymous and without revealing any of your personal data. In this case we only collect certain anonymous information which do not relate to your person. For example, we collect the number of visitors to our Website, browsing patterns and areas of interest. We analyse this information to assess trends, statistics and our customers’ needs, to help us improve our Websites, products and better serve our customers. Please see below for a description of the cookies and website analysis tools we use for this purpose.
We will only collect your personal data if you voluntarily decide to share such information with us, such as by sending an enquiry, registering for our newsletter, participating in our online forum or requesting a specific service. Unless you have provided your explicit consent, we will use the personal data that you have shared with us only to the extent necessary for enabling your use of our Website, including handling your requests and providing the requested services.

B. Customer Service and Support

We collect the personal data you voluntarily disclose when you contact us under the contact details provided on our website, for example, if you send us an enquiry or file a specific request with our customer service and support. Without your consent, your data will only be used to handle your request, e.g., to provide you with the service information you asked for, and not be used for any other purpose.

C. Bulletin boards, Forums and/or Newsgroups

Bulletin boards, forums and/or newsgroups may be made available to you on our Website. As a rule, the collection, processing and use of personal data you reveal when using these services will be processed by us only as necessary to provide these services and their specific functionalities. Please remember that any information that you provide in these areas becomes public and you should exercise caution in deciding to disclose it. Note that these services and functionalities may be subject to specific terms of use and we recommend that you carefully read these terms before you decide to use the services.

D. Registration for our Newsletter

You may decide to register for our newsletter to be kept up-to-date on new developments regarding our product Cognitive Workbench and/or other products from us. In case you have given your consent by submitting your request to register for our newsletter, we will use the personal data revealed to us to send you our newsletter to the email address provided to us during registration. We may use an external service provider that technically handles the registration for and mailing of our newsletter on our behalf. The text of your consent declaration can be accessed here.
You can object to the collection and use of your personal data for information and marketing purposes and/or withdraw your consent at any time with effect for the future. Our newsletter will contain instructions on how to “unsubscribe”. You may also contact us by sending an email to

E. Cookies

Cookies are small text files that our Website asks to place on your computer’s hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. We do not use cookies to read any other information on your computer’s hard drive. We use cookie technology to facilitate your use of specific functionalities and services of our Website. Except for cookies collected on an anonymous basis for statistical and Website analysis purposes (as set forth below under the following section on Google Analytics), the cookies used by us will be deleted from your computer’s hard drive once your browser-session has ended (session cookies).
Most browsers are initially set to accept cookies. If you prefer, you can change your settings to refuse cookies or to warn you before a cookie is placed. If you choose not to accept cookies, you may not be able to take advantage of some of our features and services offered on our Website.

F. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Click here to opt-out of Google Analytics.

G. Facebook Social Plugins

This Website uses so-called social plugins (“Social Plugins”) of the social network (“Facebook”) which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA through its subsidiary Facebook Ireland Limited, Hanover Reach, 5-7, Hanover Quay, Dublin 2, Ireland.

If you access a webpage of our Website which contains a Social Plugin your browser will build up a direct connection with the servers of Facebook and download the Social Plugin and its content to your browser to integrate it into the webpage you are visiting. The Social Plugin will place a cookie on your browser. Your browser will transmit to Facebook that you have accessed the respective webpage of our Website (which entails a transfer of your IP address, Cookie-ID and your use of our webpage). If you are a Facebook customer and you are logged in with your Facebook account during your visit of our Website, Facebook will further be able to associate the information about the webpage you have visited with your name and personal account information. Facebook will store this information for 90 days. After that, Facebook will remove your name or any other personally identifying information from the data, or combine it with other people’s data in a way that it is no longer associated with you. This applies irrespective of whether you interact with the Social Plugin or not. If you decide to use the Social Plugin (e.g., by clicking on the “Like-Button”) additional information about such use will be transmitted to and stored by Facebook.
If you do not want Facebook to associate any information collected via the Social Plugin with your personal Facebook account information, you have to log-out from your Facebook account before visiting our Website.
For further information about the scope and purpose of the collection and use of your data by Facebook and your corresponding rights and user settings for the protection of your privacy please visit Facebook’s data use policy

H. Disclosure of your Personal Data to other Companies

Under certain circumstances we may provide your personal data to our service providers which process your personal data on our behalf to the extent necessary to enable your use of our Website, including providing our services or handling your request. For instance, we use technical service providers to handle the registration for and mailing of our newsletter or to provide for a technical solution to handle any customer service and support requests. These service providers may not disclose your personal to any unauthorized third parties or use your personal data for any other purposes than those for which you have revealed your data to us. We have appropriate agreements in place with these services providers to ensure that they will take all necessary measures to protect your personal data in accordance with applicable requirements. In addition, we may also need to disclose your personal data if compelled by law to do so. Otherwise, we will not provide your personal data to any third party without your consent.

I. Data Security and Your Rights

We will treat your personal data confidential and have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized disclosure or access, alteration, misuse, accidental or unlawful destruction or loss. You have the right to request information as to what data we hold about you. In addition, you have the right, as appropriate, to correct, delete and block the personal data we hold about you. In case of any questions about the collection, processing and/or use of your personal data or to exercise your rights please send us an email at

J. Changes to this Privacy Policy

We reserve the right to change this privacy policy. While we do not intend to make changes to this policy very often, it is always a good idea to double check our most current policy statement when you visit us to be sure that you have read and agree with what information we collect, how we use it and under what circumstances we disclose it.

K. Consent Declarations

We are legally obliged to store the content of any consent declaration you may have given during your visit to our Website. You may withdraw any consent declarations with effect for the future at any time by sending an email to us.