Order management
Packing lists, purchase orders, invoices, delivery bills or shipping labels – with ExB you automate your order management and thus not only shorten delivery times, but also directly improve customer satisfaction. Happy clients, happy life.
How ExB automates your order management
ExB’s Intelligent Document Processing system helps you to automatically enter and track customer orders and set triggers for order fulfillment. As a result, you can make your entire order process much more efficient and reap the benefits of AI.
Our smart platform uses advanced algorithms to read, interpret and process documents that arise in the order management process. It thus extracts relevant information from your documents and automatically forwards it to the appropriate departments, contacts or systems. When an order is received, our AI automatically generates a process flow that manages the packing, shipping and delivery of the order. Each step is closely tracked and all parties involved are informed of the status. This not only guarantees a smooth process, but also ensures a great customer experience.
Your advantages with ExB
The automated order management through an IDP platform offers numerous advantages – both for your employees and for the entire company.
Time savings
Automated document classification and routing significantly reduces manual effort, saving valuable work time.
Error minimization
Errors are human – and can be significantly minimized when processing documents using an AI-based IDP platform.
Security
Data protection and data security is a top priority for us, so your documents are protected in the best possible way at all times. Better safe than sorry.
Shortened response time
AI-driven management of your inbox makes the document management process extremely fast, resulting in shortened response times to customer inquiries (or other business needs).
Optimized workflows
ExB's IDP platform allows you to better organize and track documents. The result? Streamlined workflows and increased productivity.
Compliance
By automatically capturing and archiving all incoming documents, compliance with regulatory requirements and internal policies is guaranteed.
Four document types we process the most
Our AI-based IDP platform can process any type of document, but to give you a better understanding of exactly what that looks like, here are the 4 most common document types when it comes to order management.
Orders
Put your purchase orders in our trusted hands and let our AI do the work for you. Purchase orders are the primary documents that trigger the entire process. They contain information about the customer, the products ordered, quantities, prices and delivery addresses.
Automation of order management in any industry
Want to know if automated order management will work in your industry? The answer is yes – because our AI-based platform helps you manage all your documents, regardless of the industry.
Delivery documents, maintenance reports or quality assurance files – our IDP platform transforms data-rich documents into valuable insights.
Our IDP platform enables transportation and logistics companies to better track and trace shippings, to optimize supply chains and to make informed decisions, leading to increased profitability.
We offer customized solutions specifically for the retail industry, using our IDP platform to process documents such as vendor invoices, inventory reports, and even customer feedback forms.
With our long lasting IDP experience in the insurance industry, we easily automate your processes so that you are able to make informed decisions faster and more accurately.
Improved patient care, more efficient workflows, and faster decisions - our IDP platform is revolutionizing healthcare.
With ExB, you can automatically capture, classify, and extract relevant information from your documents – and then seamlessly integrate the data into your banking systems.
“Thanks to ExB’s software, we were able to master the challenges of document processing in the logistics sector. The automatic assignment of order documents and the generation of instructions for our employees have significantly simplified and accelerated our processes.”
“ExB’s advanced technology enabled us to not only overcome AGILA’s challenges in animal health insurance, but also to provide added value. The high precision and automation of ExB’s AI extraction was a key factor in this.”
“When it comes to innovation, we’ve come to see ExB as the thought leader in AI and IDP, and a valuable sparring partner capable of championing the key strategic role of ML and automation.”
“Thanks to the collaboration with ExB, we have been able to tremendously optimize our email processes in conjunction with our procurement system. It is as if we have received a digital extension of our team, working tirelessly and accurately.”
endless possibilities.
ExB is an Intelligent Document Processing platform that transforms unstructured data from any type of document into structured results. Our AI-based software can not only extract all relevant information from your documents, but also understand them. This allows you to automate your processes and save both time & money, while improving your customer experience and employee satisfaction. Win-win.
These articles may also interest you:
ExB was awarded the Innovation Prize at NeoCargo’s Innovation Day – selected by around 120 participants in a live vote. In its pitch, ExB impressed with Anna, the virtual caseworker for automated logistics document processing.
We’re excited to be part of transport logistic 2025 in Munich – the leading trade fair for all things that move – with our own booth and a talk on “Logistics & AI.”
LogiMAT, the international trade fair for intralogistics solutions and process management, will take place in Stuttgart from March 11 to 13, 2025. Once again, we at ExB will be there to demonstrate how we can automatically process your documents: Without complicated setup, without lengthy integration processes – from pure data extraction to complete automation of your business processes.
- Personalized Analysis of Your Use Case – We review your document processes together and identify automation potential.
- Real-World Insights Instead of a Sales Pitch – Speak with experts who implement AI-powered document processing every day.
- Fast Start Without Complex IT Projects – See how you can benefit from automated document processing in days, not months.
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