AI in the retail industry

What are the benefits of an AI-based IDP platform for the retail industry, which document types are processed most frequently in this industry and why is ExB the best choice for you – find out here.

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How AI is revolutionizing the retail industry

The retail industry is in a constant state of change, driven by consumer habits, technological advances and growing market demands. Let us show you how ExB’s Intelligent Document Processing platform can help you keep pace with this change.

Quick, precise and completely automatic

Retailers generate numerous documents every day – from vendor invoices to inventory reports to customer feedback forms. IDP enables retailers to process these documents with ease: It automatically captures, classifies, and extracts important information and integrates it with retailers’ systems.

New possibilities thanks to AI

With our AI, a wide variety of areas can be completely revamped: Be it personalizing customer interactions by collecting and analyzing customer data to thereby develop targeted marketing strategies or optimizing supply chains by automatically processing supplier documents – ExB’s IDP platform makes everything faster, more efficient and more accurate. Try it out.

Your benefits with ExB

Intelligent Document Processing from ExB offers your retail business a wide range of benefits. Benefit from our customized IDP platform that specifically addresses your unique requirements. Whether it’s an invoice, order form, stock report or delivery bill, discover how automated document processing can help you make your business competitive and fit for the future.

More accurate marketing

An IDP platform helps you develop targeted marketing strategies by collecting and analyzing customer data.

Accuracy

Automated document processing reduces human error, resulting in more accurate inventory management and better sales forecasting.

Supply chain optimization

Optimize your supply chains with ExB by automatically processing supplier documents and benefit from faster response times and better relationships.

Agility

In an industry that must respond quickly to market trends, IDP enables more flexible and dynamic data processing.

Manage inventory

ExB enables retailers to manage inventory intelligently by synchronizing delivery data, sales figures and stock levels in real time.

Higher trust

By increasing traceability for products, you ensure higher quality and safety - strengthening customer trust in your company.

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Flexibility for any use case.

Our IDP platform is not only particularly powerful, but also extremely flexible. It can handle any use case, regardless of your industry or specific requirements. Whether it’s digital or scanned paper documents, invoices, emails with attachments or PDFs – our platform handles it all.

Customized AI models for precise results

Our AI models are the result of years of research and development. They are designed to accurately extract information from any type of document. From reports to order confirmations to forms and other unstructured data, our models ensure that you always get the most accurate and relevant information to make informed business decisions.

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One platform,
endless possibilities.

ExB is an Intelligent Document Processing platform that transforms unstructured data from any type of document into structured results. Our AI-based software can not only extract all relevant information from your documents, but also understand them. This allows you to automate your processes and save both time & money, while improving your customer experience and employee satisfaction. Win-win.

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We can process these document types for you.

Optimize your processes and rely on Intelligent Document Processing with ExB. Our AI processes incoming requests as a whole, meaning different components (such as cover letter, invoice, attached images) are treated as a single document and information is extracted based on document structure and relational cues. Let our AI process your different document types – and benefit from the result.

Emails (with attachments)

You want to let ExB process your emails (with attachments)? No problem. Here’s how it works. Emails can contain both structured and unstructured text. In addition, they often contain attachments in different formats and relevant information is scattered in the signature, header or body.

With an IDP system, emails can be analyzed to separate the main content from secondary information. Our solution can therefore also recognize attachments and process them accordingly. Through Natural Language Processing (NLP), it understands the context and meaning of email content and can extract relevant information. 

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September 30, 2025
 | Events
We’re in – ExB at Supply Chain CX 2025 in Berlin

This year again, we’re bringing fresh momentum to document processing: with Anna, the virtual AI clerk for logistics. Live on site, live on stage – and with a clear goal: less effort, more automation, ready to use immediately.

September 23, 2025
 | Other
Introducing Anna: The virtual clerk for logistics documents

With Anna, we present our new solution for the automated processing of logistics documents. Anna is a virtual clerk who independently reads, understands, and processes waybills, delivery notes, invoices, and customs documents.

August 20, 2025
 | Webinars
Hello, I’m Anna!” – Joint Webinar with VerkehrsRundschau

In this free online seminar by VerkehrsRundschau and ExB, meet Anna – the AI assistant for logistics documents who's ready to give your team some real relief.

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