Digital Inbox Workflow
In our day-to-day business, we receive vast amounts of documents – e-mails, faxes and letters. With the IDP platform from ExB, you can automate your incoming mail so that incoming correspondence is quickly and accurately captured, categorised and forwarded to the right places.
Watch our video to find out how ExB can automate your document processing and save your company time and money.
In 99 seconds, we explain the benefits of AI-powered document processing, how ExB’s IDP technology works, the different solutions we offer and the types of documents ExB can process.
Typical use cases of our AI software
Whether claims, procurement processes or invoice processing – our AI-based IDP platform solves a variety of use cases and helps companies to increase efficiency, increase sales and reduce risks.
Delivery Bills
Can delivery bills also be processed? Yes, that’s no problem. Delivery bills accompany the delivered goods and confirm which items were delivered and in what quantity. They are important for reconciliation with the invoice to ensure that the items delivered match the items invoiced.
Your benefits with AI solutions from ExB
Convincing numbers: these four advantages clearly show how our IDP platform improves your company.
What does the digitalisation of incoming mail mean?
For most companies, processing incoming mail daily involves a considerable amount of time and effort. Large quantities of documents arrive via analogue and digital channels and have to be quickly distributed to the various departments and processed there. This process is often time-consuming and prone to error when done manually. Without clear structures and standardised processing of mail, valuable resources are lost.
A digital inbox offers an efficient solution here: it automates the conventional manual incoming mail process and enables the centralised management of physical and electronic documents that enter a company through various channels. This includes not only letters and paper documents, but also emails, invoices and other digital information.
With the help of Intelligent Document Processing (IDP) software, such as the platform from ExB, all documents are centrally captured, analysed and categorised according to their content. The system then forwards the information to the appropriate department or person without the need for human intervention. This reduces errors, shortens processing times and conserves resources.
Advantages of a digital inbox for your workflow
- Conserving resources: automated mailrooms reduce the amount of work involved in manual sorting, distribution and archiving, which leads to a noticeable reduction in the workload for employees, especially when mail volumes are high. This means that freed-up resources can be used more efficiently in other areas.
- Cost reduction: Companies benefit from significant cost savings due to the reduced need for paper, printed materials and physical storage space. In addition, automation reduces the amount of manual work required, which in turn lowers personnel costs.
- Security and data protection: digital mailrooms ensure that sensitive data is protected by means of encryption and access controls and promote compliance with data protection regulations.
- Increased efficiency: all business-related documents are available to every employee in the company, anytime, anywhere, which leads to smoother workflows and faster decision-making processes. In addition, digital mailroom processing increases transparency and lays the foundation for unified, company-wide information logistics.
Digitalising mail: how it works and the workflow
- Central digital inbox: All digitally delivered documents are collected centrally in the digital inbox, regardless of the file format.
- Digitisation of paper mail: Physically incoming documents can also be digitised without difficulty. Simply scan them in and the scanner transfers the files to the digital inbox for further processing.
- Intelligent document capture: The IDP platform analyses the documents, recognises their content and assigns each document an appropriate category. You can choose whether categorisation is based on the type of document (e.g. invoice, contract, application) or on content.
- Automatic forwarding: Based on the recognised information, the intelligent software forwards the documents to the appropriate contact person or department.
Integration with existing systems: In order to seamlessly integrate the digital inbox into your workflows, the software must be able to integrate easily with existing document management, ERP or CRM systems. ExB’s IDP solutions are highly adaptable and enable seamless integration into existing infrastructures.
ExB – The ideal solution for the secure digitalisation of your incoming mail
ExB offers customised solutions for the secure digitisation of your incoming mail and flexibly adapts to the specific requirements of your company. Our IDP platform enables the precise extraction of information from a wide variety of document types – be it letters, e-mails, PDFs or invoices. This flexibility allows you to design customised workflows that are optimally aligned with your business processes.
Companies that use ExB benefit not only from the efficiency of automated processes, but also from reliable protection of sensitive information. Our IDP solution meets the strict requirements of the GDPR and guarantees the highest security standards.
ExB supports companies in their transition to digital inbound processes. In addition to our powerful software, we offer comprehensive support in implementing and training your employees. This is how we ensure that the transition to automated document processes runs smoothly and efficiently. Please do not hesitate to contact us if you require further information or have any questions about digital inbox processes. We look forward to hearing from you!
Is AI worth it?
Artificial intelligence (AI) is increasingly finding its way into our everyday lives and corresponding solutions will become a natural component of digital change in large companies and German SMEs in the coming years. But is AI also worthwhile for your company?
“Thanks to ExB’s software, we were able to master the challenges of document processing in the logistics sector. The automatic assignment of order documents and the generation of instructions for our employees have significantly simplified and accelerated our processes.”
“ExB’s advanced technology enabled us to not only overcome AGILA’s challenges in animal health insurance, but also to provide added value. The high precision and automation of ExB’s AI extraction was a key factor in this.”
“When it comes to innovation, we’ve come to see ExB as the thought leader in AI and IDP, and a valuable sparring partner capable of championing the key strategic role of ML and automation.”
“Thanks to the collaboration with ExB, we have been able to tremendously optimize our email processes in conjunction with our procurement system. It is as if we have received a digital extension of our team, working tirelessly and accurately.”
Further information on automating invoice receipt with ExB
Explore our comprehensive platform overview, discover the benefits for your industry and expand your knowledge with our informative IDP blog and advice section.
Find out what IDP is, how our platform works and what advantages it offers.
With ExB, you can automate your document processing - no matter what industry your company belongs to.
In our blog, we report on the latest developments and explain exciting trends relating to IDP and AI.
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